Privacy Policy
Data controller
SECURE ONLINE PAYMENT SOP LTD, 2a Connaught Avenue, London, United Kingdom, E4 7AA, is the controller of the personal data collected via this site.
Data collected
Depending on how you use the site, we may collect:
- Contact form: name, email address, subject and content of your message.
- Assistance application form: passport and travel information needed to verify your e-Arrival Card (name, nationality, passport number, flight dates, address in India).
- Payment information: processed directly by our payment provider; we do not store card details.
- Technical data: IP address, browser type, pages viewed, for audience measurement purposes (with consent).
Purposes of processing
Your data is used to: provide and follow up the assistance service requested, respond to your questions via the contact form, comply with our legal and accounting obligations, and improve our site (anonymised audience measurement).
Legal basis
Processing relies, depending on the case, on: performance of the service contract you requested, your consent (audience measurement cookies), or our legitimate interest in responding to your requests and securing our site.
Retention period
Data related to an assistance application is kept for as long as necessary to process your file, then archived in accordance with applicable legal and accounting obligations. Contact form data is kept for 3 years from the last exchange.
Data recipients
Your data is accessible to SECURE ONLINE PAYMENT SOP LTD, our host (Agence des Médias Numériques — AMEN) and our payment provider, strictly to the extent necessary to perform the service. It is never transferred to the Indian government or to an unauthorised third party, except where legally required.
Cookies and trackers
This site may use audience measurement cookies (Google Analytics, Microsoft Clarity), placed only after your consent via the cookie banner. You may withdraw this consent at any time.
Security
We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss or disclosure.
Your rights
Under GDPR, you have the right to access, rectify, erase, restrict, object to and port your data. You may also lodge a complaint with the competent data protection authority.
To exercise these rights, write to: support@e-visa.online
Changes
This policy may be updated. The version in force is the one published on this page at the date of your visit.